2014-01-30 / Lifestyles

Area Hiawatha Behavioral Health receives 3-year CARF accreditation

On-site team visited to review programs

MANISTIQUE – Hiawatha Behavioral Health was recently awarded national accreditation from the Commission for the Accreditation of Rehabilitation Facilities in all programs for a three year period. The accreditation will extend through November 2016.

CARF, an international, notfor profit accreditation body, recently sent an on-site team to review Hiawatha Behavioral Health programs, services, administrative structure and performance against more than 1800 nationally recognized industry standards.

The resulting accreditation award to HBH represents the highest level of award possible.

Hiawatha Behavioral Health has maintained this level of accreditation since the creation of the agency in 1997.

“We could not be prouder of our top-notch team. The CARF survey validates Hiawatha Behavioral Health’s focus to serve those in need with the utmost care, dignity and respect on a daily basis,” said Jim Moore, Hiawatha Behavioral chairperson. “CARF Accreditation means that the individuals we serve and our community can be confident that HBH has made, and will continue to make, a commitment to quality in all of our services and programs.”

This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows the organization’s substantial conformance to the CARF standards.

An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable, and of the highest quality.

“This achievement is an indication of Hiawatha Behavioral Health’s dedication and commitment to improving the quality of the lives of the persons served,” said CARF President/ CEO, Brian J. Boon. “Services, personnel and documentation clearly indicate an established pattern of practice excellence”

The following are just a few excerpts provided by the onsite survey team, included in the Accreditation Report:

•Staff members are dedicated to the work they do and create a welcoming atmosphere and an environment that is respectful and affords persons served dignity.

•Persons served regard the organization as a safe haven that allows them to focus on their treatment goals and move toward independence and self-reliance.

•Community inclusion of persons served and elimination of stigmatization are a strong focus of the organization, and staff are active in the community to promote these efforts.

•The organization has effectively coped with numerous economic challenges facing the community and operations. Regardless of cutbacks, persons served commented on the ease and speed with which they were able to access services.

•Persons served spoke positively of their experiences with staff, noting they were consistently treated with respect and reporting they believed their lives have been positively impacted by services received at Hiawatha Behavioral Health.

“I am extremely proud of the work our staff does to support Chippewa, Mackinac and Schoolcraft citizens with mental health and developmental disabilities,” said HBH CEO Lisa Hinkson. “We are grateful for the commitment and dedication of our employees, board, and community partners. Together, we are working hard to ensure that access to these essential services are readily available within our communities.”

Hiawatha Behavioral Health is dedicated to serving the citizens of Chippewa, Mackinac and Schoolcraft Counties. A copy of the survey report is available at www.hbhcmh.org. For more information about Hiawatha Behavioral Health, call (800) 839-9443 TDD (906) 632-5539 or visit the website.

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