2012-03-29 / Lifestyles

EUC benefits extended through end of 2012

Congress recently passed legislation to extend Emergency Unemployment Compensation (EUC) through the end of 2012. The new legislation signed by President Obama went into effect on March 23.

The enacted legislation has made several changes to the EUC program’s filing deadlines. Additionally, all claimants collecting EUC benefits will be required to perform weekly work-searches in order to remain eligible to collect benefits. Further, new claimants entering into EUC Tiers 1 or 2 will be required to make an in-person visit to a local Michigan Works! office for reemployment services. The Agency is in the process of mailing detailed information regarding the new requirements to claimants.

For additional information regarding changes to the EUC program, claimants may contact the UIA in the following ways:

• Call the UIA Customer Service Line at (866) 500-0017 to speak with an agent. Agents will be available from 8 a.m. to 4:30 p.m., Monday through Friday. Additionally, the Agency’s phone lines will be open from 8 a.m. to 2 p.m. on Saturday, March 31, to assist customers.

• Visit the UIA website at www.michigan.gov/uia to review EUC program updates or to submit an inquiry to the Agency’s Virtual Problem Resolution (ViPR) agents who are available Monday through Friday from 8 a.m. to 4:30 p.m. and from 8 a.m. to 2 p.m. on Saturday, March 31.

• Call the Agency’s Emergency Unemployment Compensation hotline, (800) 638-3995 for prerecorded updates to EUC program information.

Due to potentially high call volumes, the Agency recommends customers interact with its ViPR agents through an online claim web account. To register for an online claim web account, visit www.michigan.gov/uia and select “UIA Online Services for Unemployed Workers.

Unemployed workers with online web accounts with the UIA can check their “Benefit Payment History” for information about their remaining weeks of benefits. Workers who have not established online accounts can call MARVIN at (866) 638-3993 and press option two. Additional information about the end of EUC will be posted on the UIA website (www.michigan. gov/uia).

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